Acceptable Use Policy
Last updated: January 2026
1. Introduction
This Acceptable Use Policy ("AUP") governs your use of the efilo.ai platform and services. By using our services, you agree to comply with this policy. Violation of this AUP may result in suspension or termination of your account.
2. Prohibited Uses
You may not use the efilo.ai platform for any of the following purposes:
Illegal Activities
- Any activity that violates applicable laws or regulations
- Fraudulent or deceptive practices
- Money laundering or terrorist financing
- Distribution of illegal content
Harmful Content
- Content that promotes violence, hatred, or discrimination
- Harassment, bullying, or threats
- Sexually explicit or exploitative material
- Content that infringes intellectual property rights
Security Violations
- Attempting to gain unauthorized access to systems or data
- Distributing malware, viruses, or malicious code
- Interfering with the security or integrity of the platform
- Circumventing access controls or authentication mechanisms
- Conducting vulnerability scans without authorization
Platform Abuse
- Using automated tools to access the service in a disruptive manner
- Overwhelming the platform with excessive requests
- Creating multiple accounts to circumvent limitations
- Reselling or redistributing the service without authorization
- Using the service for competitive intelligence or benchmarking
Data Misuse
- Collecting personal data without proper consent
- Violating data protection and privacy laws
- Using the platform to process data you don't have rights to
- Sharing access credentials with unauthorized users
3. User Responsibilities
As a user of the efilo.ai platform, you are responsible for:
- Maintaining the confidentiality of your account credentials
- Ensuring all users under your account comply with this AUP
- Only connecting data sources you have authorization to access
- Promptly reporting any security incidents or policy violations
- Keeping your contact information up to date
- Using the platform in accordance with its intended purpose
4. AI Usage Guidelines
When using AI features of the platform:
- Do not rely solely on AI-generated responses for critical decisions
- Always verify important information from source documents
- Do not attempt to manipulate or "jailbreak" AI systems
- Report any concerning or unexpected AI behavior
- Use human oversight for any consequential actions
5. Enforcement
We reserve the right to:
- Investigate suspected violations of this AUP
- Remove or disable access to content that violates this policy
- Suspend or terminate accounts for policy violations
- Report illegal activities to appropriate authorities
- Take legal action to protect our rights and the rights of others
The severity of enforcement actions will depend on the nature and severity of the violation.
6. Reporting Violations
If you become aware of any violation of this Acceptable Use Policy, please report it immediately to:
Email: info@efilo.ai
Please provide as much detail as possible about the suspected violation, including any relevant evidence.
7. Updates to This Policy
We may update this Acceptable Use Policy from time to time. We will notify you of material changes by posting the updated policy on this page. Your continued use of the service after such changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this Acceptable Use Policy, please contact us at:
Email: info@efilo.ai