1. Introduction

efilo.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI orchestration platform for construction contractors.

2. Information We Collect

Information You Provide

Account information (name, email, company name, role)
Contact information when you reach out to us
Payment and billing information
Communications with our support team

Information We Process

Data from connected systems (files, emails, documents) for search and AI functionality
Usage data and analytics
Log data and device information

Automatically Collected Information

IP address and browser type
Device identifiers
Usage patterns and preferences
Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your search queries and AI requests
Respond to your inquiries and support requests
Send service-related communications
Ensure security and prevent fraud
Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in operating our platform
Professional advisors (lawyers, accountants, auditors)
Law enforcement when required by law
Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you disconnect a data source, we promptly remove the indexed content.

7. Your Rights

Depending on your location, you may have rights including:

Access to your personal information
Correction of inaccurate data
Deletion of your information
Data portability
Opt-out of certain processing
Withdrawal of consent

8. Cookies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@efilo.ai